No Restock Fees
If BK Parts made a mistake on your order, we will fix it at any cost. Period!
You can return any new, unused and unaltered item within 7 days of delivery of your item for any reason. No question asked. We will issue a full refund to your original payment method. However, please do take your time to read through a few of our returns requirements.
- All returns need an RA (Return Authorization) number. Please contact us for the RA # before ship back the item to us.
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- Once your return is received and inspected by us (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account
- Although we don’t charge restock fee for return item, you are responsible for all shipping costs associated with getting your order back to our warehouse if it is not because of our mistakes.
- Apparel items must be packed in their original garment bag (or equivalent plastic bag protection) and include all original tags. The plastic bag protects the item from the cardboard. Items packaged without this protection most likely will arrive scuffed and will be returned to the customer.
- Helmets must be shipped back as they were received in their original helmet bag, box and include all original paperwork and accessories.
- Un-used items that are returned with missing or damaged packaging, tags, components, or hangers may be returned to the customer or subject to an additional processing fee of up to 25% of the merchandise cost based on the availability of those missing or damaged components.
- No return on electronic items. Please contact the manufacture for warranty if the item is defective.
- Each manufacturer has its own warranty policy. BK Parts will assist customers with their warranty; however we do not provide any direct warranty on any item sold.
- Most manufacturers offer an additional warranty period which covers against merchandise defects. To determine warranty requirements for a specific item, please contact the manufacturer or contact us for assistance.
- Please note warranty processing may take 4-8 weeks and will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence.
- Please let us know ASAP if any items on your order arrive damaged. Please keep all original shipping containers with the original shipping label, and take pictures if possible. Damaged item claims are handled through the shipping carrier (UPS, FedEx, USPS, OnTrac). We will assist our customers in these claims.